Released on = February 23, 2007, 12:32 pm

Press Release Author = Author: InsideSales.com

Industry =

Press Release Summary = InsideSales.com recently added several new features to their
CRM to give clients greater functionality

Press Release Body = Springville, UT. - February 14, 2007 - InsideSales.com, the
leading provider of on-demand customer relationship management (CRM) products with
built in dialer, recently released several enhancements to its hosted CRM and
Contact Center automation suite. These enhancements make life easier for both
managers and users.

InsideSales.com continues to innovate solutions for a rapidly changing business
world. David Elkington, CEO of InsideSales.com said, "At InsideSales.com we are
always looking for ways to enable our customers to work more efficiently and cost
effectively. Because of this, we continually enhance and develop new features that
are requested from our customers. We know that our customer's needs are constantly
changing, so we are constantly making improvements that will allow are customers to
adapt to the changing business world."

InsideSales.com\'s most recent series of upgrades include:

Dialer upgrades
Voice Detect Management - The InsideSales.com dialer can now be adjusted to detect
live pickups or answering machines more effectively. Customers can optimize the
dialer to connect only with live customers, and then later they can change the
dialer settings to connect with voice mail and leave automated messages.
Account Lookup Capability - The InsideSales.com dialer now allows agents to perform
account lookup and contact matching from the dialer screen without having to enter
the CRM.

Lead routing
Zip Code Routing - Using the dynamic lead routing tool, leads can now be routed
based on zip code to sales representatives that match required criteria.
Multiple Owners for Leads - In addition to having a primary owner on a lead, the
InsideSales.com system now allows leads to be owned my multiple owners. This
facilitates team lead management and follow-up.

Calendaring
Dial 'Call Now' Capability - The InsideSales.com Team calendar system now includes a
call now button. This eliminates clicks and simplifies calling and follow-up
functions.

About InsideSales.com
InsideSales.com is the first provider of on-demand sales automation and customer
management software to integrate a powerful suite of marketing tools that include
dialers, voice messaging and nearly two dozen other productivity-enhancing \'power
tools\'. These innovative solutions have made InsideSales.com the sales, customer,
and lead management solution for over 200 companies world-wide. Customers include
Prosper Inc. and Whisper Creek Log Homes. InsideSales.com products are proven to
measurably increase sales, provide managers with timely and effective analytics, and
increase overall customer satisfaction - all within one complete system, at a cost
nearly 30 percent less than the closest competitors.

For more information on InsideSales.com, call David Elkington at (801) 853-4090 or
visit www.insidesales.com



Web Site = http://insidesales.com

Contact Details = David Elkington
InsideSales.com
1335 West 1650 North Suite C
Springville, Utah 84663

delkington@insidesales.com